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CompTIA A+ 220-1002 (A+1002)

 

Prerequisites

To attend the CompTIA A+1002 course, you should have successfully completed the CompTIA IT Fundamentals course or have some basic experience using a PC, Windows, and browsing the web. Specifically, we recommend that you have the following skills and knowledge before starting this course:

  • Recognize the main components of a PC as well as storage media such as USB drives and DVD.
  • Start the computer and navigate the operating system desktop.
  • Use Windows Explorer to create directories and subdirectories and manage files.
  • Use a web browser to view websites.

Course Objectives

You'll learn about the following CompTIA A+ topics:

  • Support operating systems
  • Install, configure, and maintain operating systems
  • Maintain and troubleshoot Microsoft Windows
  • Configure and troubleshoot network connections
  • Manage users, workstations, and shared resources
  • Implement physical security
  • Secure workstations and data
  • Troubleshoot workstation security issues
  • Support and troubleshoot mobile operating systems and applications
  • Implement operational procedures.

Course Content

Module 1: Supporting Operating Systems
  • Identify Common Operating Systems
  • Use Windows Features and Tools
  • Manage Files in Windows
  • Manage Disks in Windows
  • Manage Devices in Windows
Module 2: Installing, Configuring, and Maintaining Operating Systems
  • Configure and Use Linux
  • Configure and Use macOS
  • Install and Upgrade Operating Systems
  • Maintain OSs
Module 3: Maintaining and Troubleshooting Microsoft Windows
  • Install and Manage Windows Applications
  • Manage Windows Performance
  • Troubleshoot Windows
Module 4: Configuring and Troubleshooting Networks
  • Configure Network Connection Settings
  • Install and Configure SOHO Networks
  • Configure SOHO Network Security
  • Configure Remote Access
  • Troubleshoot Network Connections
Module 5: Managing Users, Workstations, and Shared Resources
  • Manage Users
  • Configure Shared Resources
  • Configure Active Directory Accounts and Policies
Module 6: Security Concepts
  • Logical Security Concepts
  • Threats and Vulnerabilities
  • Physical Security Measures
Module 7: Securing Workstations and Data
  • Implement Security Best Practices
  • Implement Data Protection Policies
  • Protect Data During Incident Response
Module 8: Troubleshooting Workstation Security Issues
  • Detect, Remove, and Prevent Malware
  • Troubleshoot Common Workstation Security Issues
Module 9: Supporting and Troubleshooting Mobile Devices
  • Secure Mobile Devices
  • Troubleshoot Mobile Device Issues
Module 10: Implementing Operational Procedures
  • Environmental Impacts and Controls
  • Create and Maintain Documentation
  • Use Basic Change Management Best Practices
  • Implement Disaster Prevention and Recovery Methods
  • Basic Scripting Concepts
  • Professionalism and Communication
Online Training

Duration 5 days

Classroom Training

Duration 5 days

 
Click on town name or "Online Training" to book Schedule
Asia Pacific
Singapore
Online Training Time zone: UTC+8 Course language: English
Online Training Time zone: UTC+8 Course language: English
Guaranteed date:   iTLS will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
 
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