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Implementing Cisco Collaboration Applications (CAPPS)


Now available in e-learning for a fraction of the ILT (Instructor Led Training) cost!

Cisco has revolutionized e-learning You will now receive the exact same content and labs in a self-paced format complete with HD video, searchable transcripts, full Student Guide textbook, hands-on labs (just like the ILT labs) and graded assessments. It is the utmost, interactive and state-of-the-art authorized Cisco e-learning available.

To start learning, click here here to view this course.

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers


This course is part of the following Certifications:


  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Course Objectives

  • Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
  • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
  • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
  • Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment

Follow On Courses

Course Content

CAPPS v1.0 provides the learner the comprehensive training needed to integrate Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a successful collaboration deployment. It outlines voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration within Cisco Unified Communications Manager.

CAPPS labs help the learners to successfully integrate Cisco Unity Connection, Unity Express, IM and Presence features with Cisco Unified Communications Manager. Labs also cover the configuration of Cisco Unity Connection users, system settings, Cisco Unified Messaging, Unified Communications IM and Presence with Cisco Jabber.

Classroom Training

Duration 5 days

  • Australia: 6,100.- AUD
  • Thailand: THB 59,900.-
  • Japan: 450,000 円
Click on town name to book Schedule
Asia Pacific
09/09/2019 - 13/09/2019 Stuttgart Enroll
07/10/2019 - 11/10/2019 Hamburg Enroll
28/10/2019 - 01/11/2019 Berlin Enroll
18/11/2019 - 22/11/2019 Frankfurt Enroll
02/12/2019 - 06/12/2019 Berlin Enroll
16/12/2019 - 20/12/2019 Hamburg Enroll
13/01/2020 - 17/01/2020 Düsseldorf Enroll
13/01/2020 - 17/01/2020 Münster Enroll
18/11/2019 - 22/11/2019 Vienna (iTLS) Enroll
02/03/2020 - 06/03/2020 Vienna (iTLS) Enroll
Czech Republic
30/09/2019 - 04/10/2019 Prague Course language: English Enroll
04/11/2019 - 08/11/2019 Paris Enroll
24/02/2020 - 28/02/2020 Paris Enroll
29/06/2020 - 03/07/2020 Paris Enroll
02/12/2019 - 06/12/2019 Rome Enroll
26/08/2019 - 30/08/2019 Lisbon Enroll
18/11/2019 - 22/11/2019 Lisbon Enroll
02/12/2019 - 06/12/2019 Ljubljana Course language: English Enroll
11/11/2019 - 15/11/2019 Madrid Enroll
28/10/2019 - 01/11/2019 Zurich Enroll
17/02/2020 - 21/02/2020 Zurich Enroll
29/06/2020 - 03/07/2020 Zurich Enroll
United Kingdom
25/11/2019 - 29/11/2019 London (Int Hse) Enroll
North America
United States
14/10/2019 - 18/10/2019 Campbell, CA Enroll
14/10/2019 - 18/10/2019 Online Training Time zone: US/Central Course language: English Enroll
09/12/2019 - 13/12/2019 Columbia, MD Enroll
09/12/2019 - 13/12/2019 Online Training Time zone: US/Central Course language: English Enroll
Latin America
21/10/2019 - 25/10/2019 Online Training Time zone: America/Sao_Paulo Course language: Portuguese Enroll
21/10/2019 - 25/10/2019 Online Training Time zone: America/Santiago Course language: Spanish Enroll
21/10/2019 - 25/10/2019 Online Training Time zone: America/Bogota Course language: Spanish Enroll
25/11/2019 - 29/11/2019 Online Training Time zone: America/Mexico_City Course language: Spanish Enroll
Middle East
United Arab Emirates
03/11/2019 - 07/11/2019 Dubai Course language: English Enroll
03/11/2019 - 07/11/2019 Cairo Course language: English Enroll
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.