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Implementing Cisco Collaboration Devices (CICD)

 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNA Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Course Objectives

After successful completion of this course, the you will be able to:

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified Communications solution

Follow On Courses

Course Content

CICD v1.0 focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. The course covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

CICD v1.0 introduces Discovery Labs which are learning environments embedded in the lessons that enable students to learn about principles in a more interactive way. The Discovery labs are intended to be performed by the students when they reach them in the course and they replace content from ICOMM. Students can go through discovery labs in multiple ways including instructor-guided labs, self-study labs with the instructor acting as a mentor, instructor demo, or a slide walkthrough.

This course also contains Challenge labs where students test their knowledge gained through lessons. Challenge labs are located in the Lab Guide and include lab scenarios, Job Aids, an Activity Verification section, and an Answer Key Activity Procedure.

Classroom Training

Duration 5 days

Price
  • Australia: 5,700.- AUD
  • Thailand: THB 59,900.-
  • Japan: 250,000 円
 
Click on town name to book Schedule
Asia Pacific
Europe
Germany
03/02/2020 - 07/02/2020 Frankfurt Enroll
17/02/2020 - 21/02/2020 Düsseldorf Enroll
17/02/2020 - 21/02/2020 Münster Enroll
Austria
27/01/2020 - 31/01/2020 Vienna (iTLS) Enroll
20/07/2020 - 24/07/2020 Vienna (iTLS) Enroll
France
20/01/2020 - 24/01/2020 Paris Enroll
Portugal
16/03/2020 - 20/03/2020 Lisbon Enroll
31/08/2020 - 04/09/2020 Lisbon Enroll
Spain
09/03/2020 - 13/03/2020 Madrid Enroll
24/08/2020 - 28/08/2020 Madrid Enroll
Switzerland
13/01/2020 - 17/01/2020 Zurich Enroll
04/05/2020 - 08/05/2020 Zurich Enroll
10/08/2020 - 14/08/2020 Zurich Enroll
19/10/2020 - 23/10/2020 Zurich Enroll
United Kingdom
06/01/2020 - 10/01/2020 London (Int Hse) Enroll
North America
United States
15/06/2020 - 19/06/2020 Campbell, CA Enroll
15/06/2020 - 19/06/2020 Online Training Time zone: US/Central Course language: English Enroll
03/08/2020 - 07/08/2020 Columbia, MD Enroll
03/08/2020 - 07/08/2020 Online Training Time zone: US/Central Course language: English Enroll
05/10/2020 - 09/10/2020 Online Training Time zone: US/Central Course language: English Enroll
05/10/2020 - 09/10/2020 Overland Park Enroll
07/12/2020 - 11/12/2020 Online Training Time zone: US/Central Course language: English Enroll
07/12/2020 - 11/12/2020 Glendale Enroll
Middle East
Qatar
10/05/2020 - 14/05/2020 Doha Course language: English Enroll
08/11/2020 - 12/11/2020 Doha Course language: English Enroll
United Arab Emirates
09/02/2020 - 13/02/2020 Dubai Course language: English Enroll
10/05/2020 - 14/05/2020 Dubai Course language: English Enroll
23/08/2020 - 27/08/2020 Dubai Course language: English Enroll
08/11/2020 - 12/11/2020 Dubai Course language: English Enroll
Africa
Egypt
19/01/2020 - 23/01/2020 Cairo Course language: English Enroll
12/04/2020 - 16/04/2020 Cairo Course language: English Enroll
21/06/2020 - 25/06/2020 Cairo Course language: English Enroll
11/10/2020 - 15/10/2020 Cairo Course language: English Enroll
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