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Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments

Course Objectives

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manger mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Follow On Courses

Course Content

CTCOLLAB v1.0 is a comprehensive course that enables the learner to troubleshoot Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course also teaches troubleshooting methodology, triage, resources, tools and fixes at Cisco Collaboration Solutions – system or solution level. This course also covers troubleshooting Cisco Unified Communications Manager & UCM mobility features, VCS control and Expressway, and issues with call setup, ILS, voice quality and media resources.

CTCOLLAB labs provide the learner a deep practical understanding of how to troubleshoot a multitude of issues with: Gateway and endpoint registration, LDAP integration, On-net single and multisite calling, off-net calling, ILS and GPDR, general mobility issues, device, extension and Cisco Unified Mobility, and Cisco TMS, transcoder, and issues with audio and video conferencing.

Classroom Training

Duration 5 days

Price
  • Australia: 6,100.- AUD
  • Japan: 450,000 円
 
Click on town name to book Schedule
Asia Pacific
Europe
Germany
10/02/2020 - 14/02/2020 Munich Enroll
17/02/2020 - 21/02/2020 Berlin Enroll
Austria
24/02/2020 - 28/02/2020 Vienna (iTLS) Enroll
17/08/2020 - 21/08/2020 Vienna (iTLS) Enroll
France
17/02/2020 - 21/02/2020 Paris Enroll
22/06/2020 - 26/06/2020 Paris Enroll
Italy
17/02/2020 - 21/02/2020 Milan Enroll
Portugal
04/05/2020 - 08/05/2020 Lisbon Enroll
21/09/2020 - 25/09/2020 Lisbon Enroll
Spain
20/04/2020 - 24/04/2020 Madrid Enroll
14/09/2020 - 18/09/2020 Madrid Enroll
Switzerland
10/02/2020 - 14/02/2020 Zurich Enroll
22/06/2020 - 26/06/2020 Zurich Enroll
07/09/2020 - 11/09/2020 Zurich Enroll
16/11/2020 - 20/11/2020 Zurich Enroll
North America
United States
13/01/2020 - 17/01/2020 Chicago (Rosemont) Enroll
13/01/2020 - 17/01/2020 Online Training Time zone: US/Central Course language: English Enroll
09/03/2020 - 13/03/2020 Online Training Time zone: US/Central Course language: English Enroll
11/05/2020 - 15/05/2020 Online Training Time zone: US/Central Course language: English Enroll
06/07/2020 - 10/07/2020 Online Training Time zone: US/Central Course language: English Enroll
31/08/2020 - 04/09/2020 Online Training Time zone: US/Central Course language: English Enroll
26/10/2020 - 30/10/2020 Online Training Time zone: US/Central Course language: English Enroll
Middle East
Qatar
07/06/2020 - 11/06/2020 Doha Course language: English Enroll
06/12/2020 - 10/12/2020 Doha Course language: English Enroll
United Arab Emirates
01/03/2020 - 05/03/2020 Dubai Course language: English Enroll
07/06/2020 - 11/06/2020 Dubai Course language: English Enroll
13/09/2020 - 17/09/2020 Dubai Course language: English Enroll
06/12/2020 - 10/12/2020 Dubai Course language: English Enroll
Africa
Egypt
09/02/2020 - 13/02/2020 Cairo Course language: English Enroll
10/05/2020 - 14/05/2020 Cairo Course language: English Enroll
09/08/2020 - 13/08/2020 Cairo Course language: English Enroll
08/11/2020 - 12/11/2020 Cairo Course language: English Enroll
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
 
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