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Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

Course Description Schedule Course Outline
 

Now available in e-learning for a fraction of the ILT (Instructor Led Training) cost!

Cisco has revolutionized e-learning You will now receive the exact same content and labs in a self-paced format complete with HD video, searchable transcripts, full Student Guide textbook, hands-on labs (just like the ILT labs) and graded assessments. It is the utmost, interactive and state-of-the-art authorized Cisco e-learning available.

To start learning, click here here to view this course.

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments

Course Objectives

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manger mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Follow On Courses

Course Content

CTCOLLAB v1.0 is a comprehensive course that enables the learner to troubleshoot Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course also teaches troubleshooting methodology, triage, resources, tools and fixes at Cisco Collaboration Solutions – system or solution level. This course also covers troubleshooting Cisco Unified Communications Manager & UCM mobility features, VCS control and Expressway, and issues with call setup, ILS, voice quality and media resources.

CTCOLLAB labs provide the learner a deep practical understanding of how to troubleshoot a multitude of issues with: Gateway and endpoint registration, LDAP integration, On-net single and multisite calling, off-net calling, ILS and GPDR, general mobility issues, device, extension and Cisco Unified Mobility, and Cisco TMS, transcoder, and issues with audio and video conferencing.

Classroom Training
Modality: C

Duration 5 days

Price
  • Australia: 6,100.- AUD
  • Japan: 450,000 円
Dates and Booking
 
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Asia Pacific
Europe
Germany
21/01/2019 - 25/01/2019 Hamburg Enroll
04/02/2019 - 08/02/2019 Munich Enroll
11/02/2019 - 15/02/2019 Berlin Enroll
25/02/2019 - 01/03/2019 Frankfurt Enroll
11/03/2019 - 15/03/2019 Münster Enroll
25/03/2019 - 29/03/2019 Berlin Enroll
01/04/2019 - 05/04/2019 Düsseldorf Enroll
15/04/2019 - 18/04/2019 Hamburg 4 days Enroll
Austria
14/01/2019 - 18/01/2019 Vienna Enroll
25/02/2019 - 01/03/2019 Vienna (iTLS) Enroll
01/07/2019 - 05/07/2019 Vienna (iTLS) Enroll
11/11/2019 - 15/11/2019 Vienna (iTLS) Enroll
Bulgaria
13/05/2019 - 17/05/2019 Sofia Course language: English Enroll
Croatia
02/12/2019 - 06/12/2019 Zagreb Course language: English Enroll
France
18/03/2019 - 22/03/2019 Paris Enroll
01/04/2019 - 05/04/2019 Paris Enroll
16/09/2019 - 20/09/2019 Paris Enroll
Hungary
14/10/2019 - 18/10/2019 Budapest Course language: English Enroll
Italy
25/02/2019 - 01/03/2019 Milan Enroll
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25/11/2019 - 29/11/2019 Rome Enroll
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20/05/2019 - 24/05/2019 Utrecht Course language: English Enroll
08/07/2019 - 12/07/2019 Utrecht Course language: English Enroll
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04/02/2019 - 08/02/2019 Lisbon Enroll
20/05/2019 - 24/05/2019 Lisbon Enroll
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11/11/2019 - 15/11/2019 Lisbon Enroll
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19/08/2019 - 23/08/2019 Bucharest Course language: English Enroll
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28/01/2019 - 01/02/2019 Madrid Enroll
13/05/2019 - 17/05/2019 Madrid Enroll
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04/11/2019 - 08/11/2019 Madrid Enroll
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04/02/2019 - 08/02/2019 Zurich Enroll
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22/07/2019 - 26/07/2019 Zurich Enroll
21/10/2019 - 25/10/2019 Zurich Enroll
United Kingdom
25/02/2019 - 01/03/2019 London (Int Hse) Enroll
01/07/2019 - 05/07/2019 London (Int Hse) Enroll
23/09/2019 - 27/09/2019 London (Int Hse) Enroll
16/12/2019 - 20/12/2019 London (Int Hse) Enroll
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27/05/2019 - 31/05/2019 Online Training Enroll
09/09/2019 - 13/09/2019 Online Training Enroll
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22/04/2019 - 26/04/2019 Online Training Enroll
Mexico
10/06/2019 - 14/06/2019 Online Training Enroll
09/12/2019 - 13/12/2019 Online Training Enroll
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01/04/2019 - 05/04/2019 Online Training Course language: Spanish Enroll
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Middle East
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27/01/2019 - 31/01/2019 Doha Course language: English Enroll
28/07/2019 - 01/08/2019 Doha Course language: English Enroll
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27/01/2019 - 31/01/2019 Dubai Course language: English Enroll
28/04/2019 - 02/05/2019 Dubai Course language: English Enroll
28/07/2019 - 01/08/2019 Dubai Course language: English Enroll
27/10/2019 - 31/10/2019 Dubai Course language: English Enroll
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Egypt
27/01/2019 - 31/01/2019 Cairo Course language: English Enroll
05/05/2019 - 09/05/2019 Cairo Course language: English Enroll
28/07/2019 - 01/08/2019 Cairo Course language: English Enroll
27/10/2019 - 31/10/2019 Cairo Course language: English Enroll