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Microsoft Windows 7, Enterprise Desktop Support Technician (50331E)

Course Description Schedule

Who should attend

This course is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.


Before attending this course, students must have:

  • TCP/IP Troubleshooting skills
  • Experience working in a domain environment
  • Experience using desktop and command-line troubleshooting tools
  • Experience installing and troubleshooting desktop application problems
  • Experience configuring registry and group policy settings

Course Objectives

After completing this course, students will be able to:

  • Identify and Resolve Desktop Application Issues
  • Identify the Cause of and Resolve Networking Issues
  • Manage and Maintain Systems That Run Windows 7
  • Support Mobile Users
  • Identify the Cause of and Resolve Security Issues

Course Content

This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer.

Classroom Training

Duration 5 days

  • Singapore: 3,000.- SGD
  • SA Voucher: 5
    hardcoded default SA
Dates and Booking

Currently there are no training dates scheduled for this course.  Enquire a date