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Collaboration Training
Collaboration technologies can deliver compelling collaboration experiences both within and among organizations, increase productivity and customer satisfaction and reduce communication costs.
We offer collaboration training that gives IT professionals the knowledge and skills needed to design, operate, configure and troubleshoot collaboration and unified communications applications, components and networks.
On-site Training
Collaboration Labs
Collaboration Consulting
Advice on all collaboration, unified communications and video issues
Cisco Collaboration Training
Unified Communications, Unified Contact Center, Video / TelePresence and more
Cisco Unified Communications
- Cisco CSR 11 Update (CSR11U)
- Cisco CSR 11 for Account Managers (CSR11AM)
- Cisco CSR 11 Update - Contact Center (CSR11U-CC)
- Cisco CSR 11 Update - Extra Apps & Features (CSR11U-EX)
- Cisco CSR 11 Update - Skype for Business (CSR11U-SFB)
- Cisco Business Edition 6000/7000 v10.x Implementation and Administration (BE6KIA)
- Win more Collaboration Business through Outcomes based Sales Strategies (BE6KAM)
- Cisco UC 9.0 Update Training (UC90)
- Implementing Cisco Quality of Service (QOS)
- Implementing Cisco Unified Communications Security (UCSEC)
- Administering Cisco UCM and Unity Connection (ACUCMWAUC)
- Installing Cisco Unified Communications on Cisco Unified Computing Systems (UCUCS)
- Cisco CCIE Collaboration Advanced Workshop (CIEC)
- Cisco Digital Content Manager Intermediate Training (DCMI)
- Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)
- Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)
- Implementing Cisco Collaboration Applications (CAPPS)
- Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)
TelePresence Video Solutions
Cisco Unified Contact Center
- Cisco CSR 11 Update - Contact Center (CSR11U-CC)
- Deploying Cisco Unified Contact Center Express (UCCX)
- Deploying Cisco Unified Contact Center Enterprise Software (DUCCE)
- Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME)
- Deploying Cisco Unified Intelligence Center (DUIC)
- Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
- Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2)
- Unified Contact Center Express and Unified IP IVR Deployment (UCCXD)
Cisco Collaboration Certifications
!CCNA Collaboration
!CCNP Collaboration
!CCIE Collaboration
Cisco TelePresence at
IT Learning Solution
Microsoft Collaboration Training
Skype for Business / Lync Server, SharePoint and more
Lync Server 2013
Microsoft Sharepoint Server 2013
Microsoft Collaboration Certifications
!MCSE Communication
!MCSE SharePoint
VOSS Trainings
Cisco Unified Communications Domain Manager (CUCDM) and more