
Implementing Cisco Collaboration Applications (CLICA)
Course Overview
The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).
Who should attend
This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:
- Network architect
- Network designer
- Network engineer
- Network manager
- Network administrator
Prerequisites
Before taking this course, you should have the following knowledge and skills:
- Basic understanding of networking technologies
- Basic understanding of voice and video
- Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.
The following Cisco courses can help you gain the knowledge you need to prepare for this course:
Course Objectives
After taking this course, you should be able to:
- Configure Cisco Unity Connection integration
- Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
- Configure and troubleshoot Cisco Unity Express
- Describe SSO for Cisco Unified Communications applications
- Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
- Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
- Configure and troubleshoot chat rooms and message archiving
- Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
- Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
- Configure call recording and monitoring
This course will help you:
- Acquire the knowledge to reduce the complexity and strengthen security protocols for communication applications.
- Gain hands-on experience in automating, encrypting, and securing administrative tasks and business communications.
- Acquire knowledge to prepare for the 300-810 CLICA exam
Asia Pacific
Europe
Germany
Czech Republic
Prague This is an English language FLEX course. Time zone: Europe/Prague Course language: English | Enroll |
France
Paris This is an French language FLEX course. Time zone: Europe/Paris 4,060.- € | Enroll | ||
Paris This is an French language FLEX course. Time zone: Europe/Paris 4,060.- € | Enroll | ||
Paris This is an French language FLEX course. Time zone: Europe/Paris 4,060.- € | Enroll |
Italy
Online Training Time zone: Europe/Rome Course language: Italian | Enroll | ||
Rome This is an Italian language FLEX course. Time zone: Europe/Rome 2,990.- € | Enroll | ||
Milan This is an Italian language FLEX course. Time zone: Europe/Rome 2,990.- € | Enroll | ||
Rome This is an Italian language FLEX course. Time zone: Europe/Rome 2,990.- € | Enroll |
Portugal
Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll |
Slovakia
Bratislava This is an English language FLEX course. Time zone: Europe/Bratislava | Enroll |
Spain
Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll |
Turkey
Istanbul This is an English language FLEX course. Time zone: Asia/Istanbul Course language: English | Enroll |
United Kingdom
Online Training Time zone: Europe/London Course language: English | Enroll | ||
QA London (Int Hse) This is an English language FLEX course. Time zone: Europe/London £ 3,250.- | Enroll | ||
QA London (Int Hse) This is an English language FLEX course. Time zone: Europe/London £ 3,250.- | Enroll | ||
QA London (Int Hse) This is an English language FLEX course. Time zone: Europe/London £ 3,250.- | Enroll |
North America
Latin America
Argentina
Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll | ||
Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll | ||
Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll | ||
Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll |
Brazil
Online Training Time zone: America/Sao_Paulo Course language: Portuguese | Enroll | ||
Online Training Time zone: America/Sao_Paulo Course language: Portuguese | Enroll | ||
Online Training Time zone: America/Sao_Paulo Course language: Portuguese | Enroll |
Chile
Online Training Time zone: America/Santiago Course language: Spanish | Enroll | ||
Online Training Time zone: America/Santiago Course language: Spanish | Enroll | ||
Online Training Time zone: America/Santiago Course language: Spanish | Enroll | ||
Online Training Time zone: America/Santiago Course language: Spanish | Enroll |
Colombia
Online Training Time zone: America/Bogota Course language: Spanish | Enroll | ||
Online Training Time zone: America/Bogota Course language: Spanish | Enroll | ||
Online Training Time zone: America/Bogota Course language: Spanish | Enroll | ||
Online Training Time zone: America/Bogota Course language: Spanish | Enroll |
Costa Rica
Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll | ||
Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll | ||
Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll | ||
Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll |
Mexico
Guaranteed date! | Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll | |
Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll | ||
Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll | ||
Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll | ||
Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll |
Panama
Online Training Time zone: America/Panama Course language: Spanish | Enroll | ||
Online Training Time zone: America/Panama Course language: Spanish | Enroll | ||
Online Training Time zone: America/Panama Course language: Spanish | Enroll | ||
Online Training Time zone: America/Panama Course language: Spanish | Enroll |
Peru
Guaranteed date! | Online Training Time zone: America/Lima Course language: Spanish | Enroll | |
Online Training Time zone: America/Lima Course language: Spanish | Enroll | ||
Online Training Time zone: America/Lima Course language: Spanish | Enroll | ||
Online Training Time zone: America/Lima Course language: Spanish | Enroll | ||
Online Training Time zone: America/Lima Course language: Spanish | Enroll |
Middle East
United Arab Emirates
Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English | Enroll | ||
Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English | Enroll | ||
Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English | Enroll | ||
Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English | Enroll |