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Microsoft Dynamics 365 Marketing (MB-220T00)

 

Course Overview

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Who should attend

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.

Certifications

This course is part of the following Certifications:

Prerequisites

Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles. Power Platform experience, especially in model-driven applications, is also recommended.

Course Objectives

  • Configure advanced settings
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

Course Content

  • Configure Dynamics 365 Marketing
  • Manage segments and lists
  • Manage marketing forms and pages
  • Manage leads, accounts, and contacts
  • Manage marketing emails, customer journeys, and real-time marketing
  • Manage events
  • Create surveys with Dynamics 365 Customer Voice
  • Analyze insights in Dynamics 365 Marketing
Online Training

Duration 4 days

Classroom Training

Duration 4 days

 
Click on town name or "Online Training" to book Schedule
Europe
Germany
Online Training This is a FLEX course in German language.
Time zone: Central European Summer Time (CEST)
Online Training This is a FLEX course in German language.
Time zone: Central European Summer Time (CEST)
Online Training Time zone: Central European Summer Time (CEST) Course language: German
Online Training This is a FLEX course in German language.
Time zone: Central European Time (CET)
Switzerland
Online Training This is a FLEX course in German language.
Time zone: Central European Summer Time (CEST)
Basel
Bern
Online Training This is a FLEX course in German language.
Time zone: Central European Summer Time (CEST)
Basel
Bern
Online Training This is a FLEX course in German language.
Time zone: Central European Time (CET)
Basel
Bern
United Kingdom
Online Training This is a FLEX course in English language.
Time zone: British Summer Time (BST)
Online Training This is a FLEX course in English language.
Time zone: British Summer Time (BST)
Online Training This is a FLEX course in English language.
Time zone: Greenwich Mean Time (GMT)
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
 
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