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Microsoft Dynamics 365 Marketing (MB-220T00)

 

Course Overview

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Who should attend

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.

Certifications

This course is part of the following Certifications:

Prerequisites

Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles. Power Platform experience, especially in model-driven applications, is also recommended.

Course Objectives

  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

Course Content

  • Configure Dynamics 365 Marketing
  • Manage segments and lists
  • Manage marketing forms and pages
  • Manage leads, accounts, and contacts
  • Manage marketing emails and customer journeys
  • Manage events
  • Create surveys with Dynamics 365 Customer Voice
  • Analyze insights in Dynamics 365 Marketing
Online Training

Duration 4 days

Classroom Training

Duration 4 days

Schedule

English
4 hours difference
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
Online Training This is a FLEX course.
Time zone: Gulf Standard Time (GST)
7 hours difference
Online Training This is a FLEX course.
Time zone: British Summer Time (BST)
8 hours difference
Online Training Time zone: Greenwich Mean Time (GMT)
Online Training Time zone: Greenwich Mean Time (GMT)
12 hours difference
Online Training Time zone: Eastern Daylight Time (EDT)
Online Training Time zone: Eastern Daylight Time (EDT)
13 hours difference
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Standard Time (EST)
15 hours difference
Online Training Time zone: Pacific Daylight Time (PDT)
Online Training Time zone: Pacific Daylight Time (PDT)
Online Training Time zone: Pacific Daylight Time (PDT)
Online Training Time zone: Pacific Daylight Time (PDT)
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
Asia Pacific
This is a FLEX course, which is delivered both virtually and in the classroom.