Microsoft Dynamics 365 Field Service (MB-240T00)

 

Course Overview

Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.

Who should attend

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Certifications

Course Content

  • Configure Microsoft Dynamics 365 Field Service
  • Configure bookable resources in Dynamics 365 Field Service
  • Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
  • Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Incident types in Dynamics 365 Field Service
  • Inspections in Dynamics 365 Field Service
  • Manage scheduling options in Dynamics 365 for Field Service
  • Customize the schedule board in Dynamics 365 Field Service
  • Deploying Resource Scheduling Optimization
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
  • Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • Customer assets in Dynamics 365 Field Service
  • Set up Field Service to create work orders from IoT data
  • Create custom apps for Dynamics 365 Field Service
  • Gather customer feedback with Dynamics 365 Customer Voice

Prices & Delivery methods

Online Training

Duration
4 days

Price
  • on request
Classroom Training

Duration
4 days

Price
  • on request

Click on town name or "Online Training" to book Schedule

Europe

Germany

Online Training This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Online Training This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Online Training This is a FLEX course in German language. Time zone: Central European Time (CET)

Bulgaria

Online Training 3 days This is a FLEX course in English language. Time zone: Eastern European Time (EET)

North Macedonia

Online Training 3 days This is a FLEX course in English language. Time zone: Central European Summer Time (CEST)

Switzerland

Online Training This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Basel
Bern
Online Training This is a FLEX course in German language. Time zone: Central European Summer Time (CEST)
Basel
Bern
Online Training This is a FLEX course in German language. Time zone: Central European Time (CET)
Basel
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United Kingdom

Online Training View the exact training days 3 days Time zone: British Summer Time (BST) Course language: English
Guaranteed date:   iTLS will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.